Cancellation and Rebooking Policy
For your convenience, our training slots are 60 minutes and are prearranged and scheduled in advance. Because of this, we adhere to a strict cancellation policy.
We operate on a scheduled appointment basis for all sessions and require you to provide 12 hours notice when canceling an appointment.
No charge will be levied should you cancel with more than 12 hours notice and reschedule within (1) week of a cancelled session.
If you do not reschedule, you will be charged half of the session fee.
If you cancel with less than 24 hours notice, you will be charged in full.
No shows will be charged the full session rate. We ask that you understand that all canceled sessions should be rescheduled to ensure consistency and fitness progress.
Want to talk more about our training & coaching? We’re happy to address all of your questions or concerns.
Please call us at (02)6250750, (0916)7777724 or email us at: firstname.lastname@example.org